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November 11, 2006

Travel Troubleshooter: Hotel lost her car, then billed her for the parking

Q On a recent visit to the Hilton Austin, I decided to have my SUV valet-parked. The valet service lost both my car and my keys. I have had to file a stolen vehicle report as well as a claim with my auto insurance company. The hotel did nothing except give me its insurance company's contact information. It also offered to make a rental car reservation for me -- but then told me that I would have

From Travel Troubleshooter: Hotel lost her car, then billed her for the parking

Posted by Murray at November 11, 2006 03:11 PM