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August 31, 2007
J.D. Power and Associates Reports: Quality of Service Drives Auto Insurance Policy Renewal Rates
Policy retention is critical to the financial success of auto insurance carriers, and a customer's experience with their provider is the most important element-outweighing brand image-in generating policy renewals, according to the
From J.D. Power and Associates Reports: Quality of Service Drives Auto Insurance Policy Renewal Rates
Posted by Russell at August 31, 2007 01:42 PM
