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August 30, 2007

Vox, Inc. Study Reveals Ongoing Problems with Auto Insurance Websites

CHICAGO----Vox, Inc., a customer experience consulting firm, today released its First Quarter 2007 Auto Insurance Mind Model Study. The study evaluates the home pages and usability of 14 major auto insurance providers' websites to examine customer expectations and discover where companies succeed or fail in attracting and retaining

From Vox, Inc. Study Reveals Ongoing Problems with Auto Insurance Websites

Posted by Joe at August 30, 2007 08:58 AM